Privacy Policy

This Privacy Policy describes the policies of Syto International BV, Eramusweg 11, Cullemborg 4104 AL, Netherlands (the), email: webservices@syto.eu, phone: +31 345 535 321 on the collection, use and disclosure of your information that we collect when you use our website ( https://syto.eu ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you: Name, Email, Mobile

How We Use Your Information:

We will use the information that we collect about you for the following purposes: Marketing/ Promotional; Testimonals; Customer feedback collection; Support; Manage customer order; Site protection; Dispute resolution.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as followed: Marketing agencies, Analytics, Data collection & process. We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at webservices@syto.eu. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at webservices@syto.eu. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Syto International BV, Eramusweg 11, Cullemborg, email: webservices@syto.eu. We will address your concerns in accordance with applicable law.

GDPR Information

Information clause for website visitors and customers

With regards to services provided for Your Institution by SYTO Group, i.e. Syto Co-Packaging Polska Sp. z o.o., established in Berzyno 79, 64-200 Wolsztyn and Syto Co-Packaging Wadowice Sp. z o.o. established in Andrychów 34-120, Wadowicka street 172A, we’d like to inform, that Personal Data Administrator acc. to EC Regulation no. 2016/679 of 27th April 2016 of European Parliament and Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter named as GDPR) is Syto International established in Cullemborg, postal address: Cullemborg, Erasmusweg 11, 4104 AL Culemborg, The Netherlands, entered in the National Entrepreneurs Register with ID no. KvK Amsterdam: 34231094, BTW- no.:NL814906023801.

With regards to any issues related to personal data protection, it is possible to contact the Administrator in written at the address specified above or vi ae-mail: info@syto.biz;
Personal data are processed in order to present the offer of the Administrator, contract preparation (including preparation of Administrator’s offers, offers addressed to customer and preparation and realization of Contracts of sale for specified services), as well as to guarantee realization of rights under signed contract, including guarantees and other after-warranty services related to servicing, spare parts distribution and facilitation of new items purchasing.
All data are processed by the Administrator based on legal grounds of art. 6.1.b of GDPR (data processing is essential to realize the contract, You’re the party of).
Only entities responsible for providing IT, accounting and legal services for the Administrator, transport companies and regular subcontractors of the Administrator can be recipients of personal data. In case of any complaints related to manufacturer’s warranty of components of goods distributed by the Administrator, this kind of complaints will be forwarded, including Your data, to the entity bearing warranty or warranty-like responsibilities against Your organization.
Providing personal data is a voluntary decision, nevertheless it is an essential prerequisite to realize the service or sign the contract.
Personal data will be processed by the Administrator for the duration of contract period plus limitation period for contract-related claims, unless, based on local legal regulation, data archiving period is longer. Order-realization-related data can be stored in an IT system for longer period in order to guarantee, to the Administrator’s customers, the possibility of continuity of services with regards to after-warranty repairs, spare parts distribution and purchase of appropriate goods offered by the Administrator.
With regard to personal data processing You’ve got the right to:
- request the Administrator to access to personal data,
- request the Administrator to correct personal data,
- request the Administrator to remove personal data,
- request the Administrator to restrict personal data processing,
- request to transfer personal data to other specified entity,
- not give permission for Your personal data processing for direct marketing purposes.
To enjoy these rights You should contact the Administrator in written or via e-mail, using addresses specified in point 1 and 2.
Provided personal data will not be used within automatic decision making processes and for profiling purposes.
In case You consider data are processed not in line with GDPR regulation, You’ve got the right to lodge the complaint to the President of Data Protection Authority.

Cookie Policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

If you are using any other web browser, please visit your browser’s official support documents.